Privacy Policy

Last updated: March 2026

BDShoppers operates this website and related services to provide you with a secure shopping experience. This Privacy Policy describes how we collect, use, store, and disclose personal information when you visit our site, create an account, place an order, or contact us. If this Policy conflicts with a mandatory law in your jurisdiction, that law prevails to the extent required.

By using our services, you acknowledge that you have read this Policy. If you do not agree, please discontinue use of the site.

1. Information we collect

Depending on how you interact with us, we may collect:

Identity & contact: name, phone number, email, billing/shipping address.
Order & payment: items purchased, cart/wishlist activity, payment method type, transaction references (card data is processed by licensed payment partners; we do not store full card numbers).
Account: username, password (stored hashed), preferences.
Communications: messages you send to customer service, call recordings if used and permitted.
Technical: IP address, device/browser type, cookies, and usage data to keep the site secure and functional.

2. How we use information

Process orders, payments, delivery, returns, and warranty claims.
Operate and improve the website, prevent fraud, and secure accounts.
Send transactional messages (order updates) and, where permitted, marketing (you may opt out of promotional emails).
Comply with legal obligations and respond to lawful requests.

3. Sharing & processors

We may share information with service providers who assist us under contract — for example payment gateways, hosting providers, courier companies, SMS/email vendors, and analytics tools. They may process data only as instructed and must protect it appropriately. We may also disclose information if required by law, to enforce our terms, or to protect rights and safety.

4. Cookies

We use cookies and similar technologies for essential site operation, security, preferences, and (where allowed) analytics or marketing. You can control cookies through your browser settings; disabling essential cookies may affect checkout or login.

5. Retention & security

We retain information as long as needed for the purposes above, including legal, tax, and dispute resolution requirements. We apply reasonable technical and organisational measures; no online system is 100% secure.

6. Children

Our services are not directed to children. We do not knowingly collect personal data from children below the age of majority in Bangladesh without parental consent.

7. Your choices

You may request access, correction, or deletion of certain personal data where applicable law allows. Contact us using the details below. We may need to verify your identity before processing requests.

8. International transfers

Some processors may be located outside Bangladesh. Where required, we use appropriate safeguards for cross-border transfers.

9. Changes

We may update this Policy from time to time. The revised version will be posted on this page with an updated date.

10. Contact

Questions or requests: info@bdshoppers.com
1,2 Hazi Gafur Avenue, Amulia Model Town, Demra, Dhaka 1360, Bangladesh
Website: www.bdshoppers.com